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Key Analytics Software Capabilities for Energy & Utilities Companies

Power transmission and distribution analytics

  • Tracking grid reliability metrics (e.g., SAIDI, SAIFU, CAIDI).

  • Calculating transmission and distribution losses.

  • Calculating and predicting the share of energy from DERs and assessing their impact on the grid.

  • Issue root cause analysis (e.g., for voltage fluctuations, outages).

  • Predictive maintenance for transformers, generators, power towers, and other grid assets.

  • Load demand forecasting and scenario modeling.

  • Dynamic pricing optimization.

  • Automated network load adjustment.

  • Instant alerts on urgent and potential issues, such as outages, congestion, and capacity constraints.

Water supply analytics

  • Water supply monitoring (e.g., energy consumption per unit of water produced, NRW percentage, water loss rate).

  • Real-time monitoring of water supply networks across various parameters (e.g., flow rates, pressure levels).

  • Leak detection and localization with prompt alerting.

  • Water demand forecasting and what-if modeling.

  • Predictive maintenance of network assets, such as pumps, valves, and reservoirs.

Heating analytics

  • Real-time monitoring of heating network performance across multiple parameters (e.g., load, capacity, heat consumption, flow rates).

  • Predictive maintenance for heat exchangers, boilers, pumps, valves, and other equipment.

  • Detecting potential heat loss reasons (e.g., leaks, inadequately sized steam traps) based on the analysis of temperature differentials, flow rates, and insulation levels.

  • Heat demand forecasting based on identified heat consumption patterns and weather modeling results.

  • Real-time alerts on anomalies (e.g., sudden fluctuations in temperature or flow rates).

Upstream sector analytics

  • Estimation of oil and gas reserves at the potential drilling location.

  • EUR forecasting.

  • Real-time monitoring of oil & gas production.

  • Remote equipment monitoring and predictive maintenance.

  • Production rates forecasts.

Midstream sector analytics

  • Continuous monitoring of storage tanks and distribution pipelines with alerts on issues like leaks or overfills.

  • Analytics of the supply chain, energy consumption, and inventory management.

Downstream sector analytics

  • Process efficiency analytics for petrochemicals production and refinery.

  • Quality control.

  • Monitoring transportation safety and efficiency.

  • Predictive maintenance of shop floor and transportation equipment.

  • Supply-demand forecasts and what-if models based on historical demand trends, weather conditions, and market changes.

Power plant analytics

  • Specialized monitoring and analytics solutions for coal, natural gas, hydroelectric, nuclear, geothermal, wind, solar, biomass, and CHP plants.

  • Analyzing energy and fuel consumption patterns within the power plant.

  • Analyzing the condition and performance of assets (e.g., boilers, heat exchangers, turbines, reactors).

  • Predictive asset maintenance.

  • Combustion optimization insights (for coal power plants).

  • Continuous safety analytics (e.g., tracking temperature and pressure within systems, gas concentration and radiation levels).

  • Monitoring emission levels.

  • Instant alerting on issues with automated emergency shutdowns.

Asset analytics

  • Monitoring asset KPIs, e.g., asset uptime, maintenance costs as a percentage of asset value, MTBF, MTTR.

  • Continuous analytics of asset performance and state with insights into utilization optimization.

  • Predictive and preventive asset maintenance.

  • Asset lifecycle cost analysis.

  • Identifying root causes of asset inefficiencies and failures (e.g., operating errors, environmental factors).

  • Predicting the end of assets’ useful life.

  • Immediate alerting on asset performance issues.

Sustainability analytics

  • Tracking the emissions of air pollutants (CO2, NOx, SO2).

  • Water quality analytics (e.g., pH levels, turbidity, contaminants).

  • Analyzing data on waste generation, composition, and disposal.

  • Monitoring noise levels.

  • Assessing the environmental impact of potential projects and policies through what-if scenarios.

  • Comparing the level of environmental impact against thresholds set by internal policies and regulatory authorities (e.g., EPA, FERC).

  • Sending instant non-compliance alerts.

  • Multidimensional customer segmentation (e.g., by demographics, location, industry, company size).

  • Identifying customer- and segment-specific resource usage patterns, such as peak demand periods and seasonal variations.

  • Customer lifetime value analysis.

  • Customer churn prediction.

  • Customer sentiment analysis based on data from surveys, review platforms, and call transcripts.

  • Performance insights for demand-side management (DSM) programs to optimize program design, target audience selection, and incentive structures.

  • Personalized energy usage and cost analytics for customer portals and mobile apps.

  • AI-powered recommendations on customer-specific billing options (e.g., fixed monthly payment plans, time-of-use pricing).

  • Analyzing costs across all business directions (e.g., planned costs of maintenance and business development).

  • Segmenting costs by labor, maintenance, fuel, overhead, and other expense categories.

  • Revenue analytics with revenue stream attribution (e.g., by customer segment, service offering).

  • Profitability analytics.

  • CAPEX and OPEX budget analysis.

  • Financial risk management.

  • Insights into the minimization of tax liabilities (e.g., pinpointing relevant tax credits and incentives).

  • Payroll analytics with employee performance vs. compensation benchmarking.

  • Financial planning and forecasting.

  • Financial performance and financial compliance reporting.

  • Scenario analysis for optimized energy trading operations.

Fraud analytics

  • Identifying cases of tampering, meter bypass, and unauthorized access by detecting anomalies and outliers in meter readings.

  • Detecting fraudulent customer behavior through the analysis of resource consumption patterns, service requests, and payment history.

  • Identification and monitoring of at-risk customer segments.

  • Identifying discrepancies in billing data.

  • Instant alerts on fraud detection.

  • Continuous monitoring of inventory levels (e.g., fuel, spare parts, chemicals).

  • Inventory demand forecasting based on asset condition and performance, historical demand, and environmental data.

  • Tracking and optimization of logistics operations to ensure timely inventory availability.

  • Supplier performance insights.

  • Monitoring the adherence of SCM processes to the required ESG regulations.

  • What-if scenarios of delivery routes based on historical SCM data.

HR management analytics

  • Tracking recruitment and hiring KPIs (e.g., time-to-fill, cost-per-hire).

  • Identifying the sources of high-quality hires (e.g., referrals, job boards).

  • Evaluating employee performance against set goals and other internal parameters and pinpointing top-performing employees.

  • Workforce resource forecasting based on past and current service requests and employee vacation schedules.

  • Tracking employee participation in training and development activities and evaluating their impact on productivity.

  • Identifying skill gaps based on data about employee certifications and training.

  • Tracking employee attrition rates and providing insights for efficient retention strategies.

  • Identifying trends and root causes in safety incident data.

  • Insights into employee satisfaction and engagement based on survey data analysis.

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