Key Analytics Software Capabilities for Energy & Utilities Companies
Power transmission and distribution analytics
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Tracking grid reliability metrics (e.g., SAIDI, SAIFU, CAIDI).
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Calculating transmission and distribution losses.
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Calculating and predicting the share of energy from DERs and assessing their impact on the grid.
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Issue root cause analysis (e.g., for voltage fluctuations, outages).
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Predictive maintenance for transformers, generators, power towers, and other grid assets.
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Load demand forecasting and scenario modeling.
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Dynamic pricing optimization.
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Automated network load adjustment.
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Instant alerts on urgent and potential issues, such as outages, congestion, and capacity constraints.
Water supply analytics
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Water supply monitoring (e.g., energy consumption per unit of water produced, NRW percentage, water loss rate).
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Real-time monitoring of water supply networks across various parameters (e.g., flow rates, pressure levels).
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Leak detection and localization with prompt alerting.
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Water demand forecasting and what-if modeling.
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Predictive maintenance of network assets, such as pumps, valves, and reservoirs.
Heating analytics
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Real-time monitoring of heating network performance across multiple parameters (e.g., load, capacity, heat consumption, flow rates).
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Predictive maintenance for heat exchangers, boilers, pumps, valves, and other equipment.
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Detecting potential heat loss reasons (e.g., leaks, inadequately sized steam traps) based on the analysis of temperature differentials, flow rates, and insulation levels.
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Heat demand forecasting based on identified heat consumption patterns and weather modeling results.
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Real-time alerts on anomalies (e.g., sudden fluctuations in temperature or flow rates).
Upstream sector analytics
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Estimation of oil and gas reserves at the potential drilling location.
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EUR forecasting.
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Real-time monitoring of oil & gas production.
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Remote equipment monitoring and predictive maintenance.
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Production rates forecasts.
Midstream sector analytics
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Continuous monitoring of storage tanks and distribution pipelines with alerts on issues like leaks or overfills.
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Analytics of the supply chain, energy consumption, and inventory management.
Downstream sector analytics
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Process efficiency analytics for petrochemicals production and refinery.
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Quality control.
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Monitoring transportation safety and efficiency.
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Predictive maintenance of shop floor and transportation equipment.
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Supply-demand forecasts and what-if models based on historical demand trends, weather conditions, and market changes.
Power plant analytics
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Specialized monitoring and analytics solutions for coal, natural gas, hydroelectric, nuclear, geothermal, wind, solar, biomass, and CHP plants.
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Analyzing energy and fuel consumption patterns within the power plant.
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Analyzing the condition and performance of assets (e.g., boilers, heat exchangers, turbines, reactors).
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Predictive asset maintenance.
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Combustion optimization insights (for coal power plants).
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Continuous safety analytics (e.g., tracking temperature and pressure within systems, gas concentration and radiation levels).
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Monitoring emission levels.
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Instant alerting on issues with automated emergency shutdowns.
Asset analytics
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Monitoring asset KPIs, e.g., asset uptime, maintenance costs as a percentage of asset value, MTBF, MTTR.
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Continuous analytics of asset performance and state with insights into utilization optimization.
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Predictive and preventive asset maintenance.
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Asset lifecycle cost analysis.
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Identifying root causes of asset inefficiencies and failures (e.g., operating errors, environmental factors).
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Predicting the end of assets’ useful life.
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Immediate alerting on asset performance issues.
Sustainability analytics
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Tracking the emissions of air pollutants (CO2, NOx, SO2).
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Water quality analytics (e.g., pH levels, turbidity, contaminants).
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Analyzing data on waste generation, composition, and disposal.
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Monitoring noise levels.
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Assessing the environmental impact of potential projects and policies through what-if scenarios.
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Comparing the level of environmental impact against thresholds set by internal policies and regulatory authorities (e.g., EPA, FERC).
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Sending instant non-compliance alerts.
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Multidimensional customer segmentation (e.g., by demographics, location, industry, company size).
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Identifying customer- and segment-specific resource usage patterns, such as peak demand periods and seasonal variations.
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Customer lifetime value analysis.
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Customer churn prediction.
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Customer sentiment analysis based on data from surveys, review platforms, and call transcripts.
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Performance insights for demand-side management (DSM) programs to optimize program design, target audience selection, and incentive structures.
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Personalized energy usage and cost analytics for customer portals and mobile apps.
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AI-powered recommendations on customer-specific billing options (e.g., fixed monthly payment plans, time-of-use pricing).
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Analyzing costs across all business directions (e.g., planned costs of maintenance and business development).
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Segmenting costs by labor, maintenance, fuel, overhead, and other expense categories.
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Revenue analytics with revenue stream attribution (e.g., by customer segment, service offering).
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Profitability analytics.
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CAPEX and OPEX budget analysis.
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Financial risk management.
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Insights into the minimization of tax liabilities (e.g., pinpointing relevant tax credits and incentives).
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Payroll analytics with employee performance vs. compensation benchmarking.
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Financial planning and forecasting.
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Financial performance and financial compliance reporting.
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Scenario analysis for optimized energy trading operations.
Fraud analytics
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Identifying cases of tampering, meter bypass, and unauthorized access by detecting anomalies and outliers in meter readings.
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Detecting fraudulent customer behavior through the analysis of resource consumption patterns, service requests, and payment history.
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Identification and monitoring of at-risk customer segments.
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Identifying discrepancies in billing data.
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Instant alerts on fraud detection.
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Continuous monitoring of inventory levels (e.g., fuel, spare parts, chemicals).
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Inventory demand forecasting based on asset condition and performance, historical demand, and environmental data.
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Tracking and optimization of logistics operations to ensure timely inventory availability.
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Supplier performance insights.
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Monitoring the adherence of SCM processes to the required ESG regulations.
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What-if scenarios of delivery routes based on historical SCM data.
HR management analytics
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Tracking recruitment and hiring KPIs (e.g., time-to-fill, cost-per-hire).
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Identifying the sources of high-quality hires (e.g., referrals, job boards).
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Evaluating employee performance against set goals and other internal parameters and pinpointing top-performing employees.
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Workforce resource forecasting based on past and current service requests and employee vacation schedules.
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Tracking employee participation in training and development activities and evaluating their impact on productivity.
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Identifying skill gaps based on data about employee certifications and training.
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Tracking employee attrition rates and providing insights for efficient retention strategies.
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Identifying trends and root causes in safety incident data.
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Insights into employee satisfaction and engagement based on survey data analysis.